Renting safely in the kasi

Rental scams are real: fake landlords take a deposit for a room they don't own and disappear. Here's what we do, and what you should do.

How we check landlords

Phone and ID verification

Every landlord confirms a cellphone number by OTP. The Verified badge is only given once ID details match the name on the listing.

Proof of address or ownership

Verified landlords upload a municipal bill, title deed or permission-to-let letter for the stand they are renting out.

Tenant reviews after the move

Once a viewing request closes, tenants rate the landlord. Bad ratings drop a listing out of the results.

Duplicate and scam detection

The same photos or phone number posted under different names gets the account flagged and suspended.

Eight rules before you pay anything

  • Never pay a deposit before you have seen the room in person and met the owner at the property.
  • Never pay via eWallet, gift voucher or a stranger's personal cash-send if you have not seen the place.
  • Ask for the owner's ID and match it to the municipal bill for that address.
  • Do the viewing in daylight and take a friend or family member with you.
  • Tell someone where you are going — send them the address before you leave.
  • Get a written lease and a signed deposit receipt, even a simple one on WhatsApp.
  • Be suspicious of rent far below what the area normally charges — that's the oldest bait.
  • Keep the chat inside KasiRooms until you have met, so we have a record if something goes wrong.

Think a listing is a scam?

Report it from your dashboard or WhatsApp us the listing. We suspend the account while we check, and if money changed hands, open a case at your nearest police station — take the chat, the proof of payment and the listing screenshot with you.

See how KasiRooms works